Ultimate Transparency: The IKI Customer Portal

When you place an order with a contract manufacturer, getting quality products in the timeframe you agreed upon is the bare minimum. IKI treats each of our customers like a partner and strives to become a natural extension of their team; we believe a critical part of that is timely communication and radical insight into our process.

Our Customer Portal is your finger on the pulse of our operations. Meticulously organized, featuring both internal codes and plain-language descriptions, with dedicated tabs that help you monitor the inventory that we’ve received, our available resources, timelines for your current orders, a schedule of upcoming production, and more.

Dedicated tabs help you monitor the inventory that we’ve received, our available resources, timelines for your current orders, a schedule of upcoming production, and more.

Fast Access to the Info You Need

A comprehensive, detailed table of IKI and customer inventory, with multiple filter options
A comprehensive, detailed table of IKI and customer inventory, with multiple filter options.

A wealth of information is at your fingertips in the customer portal, including item codes, product family info, stock quantities, and production schedules. Thanks to clear headings, you’ll always understand what’s happening at a glance. Our integrated database, featuring customized SAP modules, can be used to create color-coded charts and elegant visualizations of your production data. Use them to gain actionable business intelligence that helps you streamline your next batch and discover cost-saving opportunities.

A timeline of Production Orders (POs) with specified item quantities
A timeline of Production Orders (POs) with specified item quantities.

You'll Always Know What We Know

Effortlessly sort through production data that's updated every shift (at the latest). Access both historical and upcoming orders with a click to analyze how different variables affect on-time delivery.

A searchable tab dedicated to product delivery monitoring
A searchable tab dedicated to product delivery monitoring.

Of course, we’re more than happy to clarify or supplement anything you find in the portal; addressing your questions and concerns is our top priority. Reach out to your dedicated account manager through a call, text, or email and experience IKI’s unrivaled responsiveness. 

Unlike our competitors, we’re not distracted by side ventures or busy with in-house brands. When it comes to aerosol manufacturing, we’re ready to help whenever and however you need us.